Who We Are

Engineering Systems That Hold Up in the Real World

We combine AI research, delivery rigor, and systems thinking to ship software that works inside real operations, not just presentations.

Built for deployment, not demos

From architecture to integration, we design around operational friction, compliance pressure, and the people who have to run the system every day.

Autoficial Labs works at the intersection of automation, communications, AI infrastructure, and product execution. The result is software that connects business logic, operators, data, and customer interaction into one dependable workflow.

AI Systems Production-grade intelligence layers, copilots, and agent workflows.
Infra Depth Cloud, self-hosted, telephony, and integration-heavy deployments.
Delivery Focus Systems shaped for operations, compliance, uptime, and long-term maintainability.

Operational Automation

We remove repetitive friction from logistics, communications, retail, and internal business operations.

Applied AI Systems

We deploy AI where latency, accuracy, governance, and business process all matter at the same time.

Delivery Discipline

We pair ambitious product thinking with pragmatic architecture and shipping discipline.

Client Portfolio

Trusted Delivery Across Enterprise, Startup, and Institutional Teams

A focused portfolio of production systems, AI infrastructure, compliance programs, and digital platforms delivered across Saudi Arabia, India, the UAE, and Qatar.

20+ Client delivery engagements
4 Operating markets represented
AI + Ops Built for enterprise scale and startup speed
Current Delivery

Enterprise Relationships

Production-grade builds focused on automation, communications, infrastructure modernization, compliance, and operator tooling.

Enterprise Qatar 2-week delivery

FIFA Arab

Real-time tournament mobility operations software delivered on an accelerated enterprise timeline.

  • Built a real-time golf cart management system for hospitality operations.
  • Received honorary recognition from the hospitality department.
  • Delivered the system in 2 weeks.
Enterprise India 1-week delivery

TerraPay

A high-velocity AI support workflow connecting internal teams and customer support surfaces in real time.

  • Built a real-time AI-powered Freshdesk and Slack ticketing workflow.
  • Introduced a human-in-the-loop agent flow for operational oversight.
  • Delivered the system in 1 week.
Enterprise Saudi Arabia AI voice stack

Azeer

Core communications and AI infrastructure delivery for a modern, scalable PBX and voice-automation stack.

  • Developed real-time AI call analysis for the PBX platform, including infrastructure and microservices on GCP.
  • Led PBX modernization from Asterisk to FreeSWITCH for stronger scalability and security.
  • Enhanced the AI voice agent infrastructure for future expansion.
Enterprise United Arab Emirates Compliance + build

Twerlo

Compliance execution and custom product work aligned for Saudi market entry and scale-up operations.

  • Implementing Saudi CRF CST compliance, ISO 27001, SOC 2, HIPAA, and GDPR readiness.
  • Delivering custom development for Saudi businesses and operating requirements.
Enterprise India Advisory

Iguana Grip

Consulting support for CRM strategy and broader IT requirements.

  • Provided advisory for CRM workflows and business IT requirements.
Growth Portfolio

Startup and Institution Delivery

Lean builds for digital presence, commerce, consultation, and platform setup, presented with the same production discipline as enterprise work.

Startup India

NVera

Built a 360 digital presence with WhatsApp-based e-commerce checkout.

Startup Saudi Arabia

UmrahBus

Consulted on WhatsApp Cloud Business API and FBAM setup for go-to-market operations.

Startup India

Artans Architecture

Delivered a 360 digital presence and 3D walkthrough implementations for architectural presentation.

Startup India

Sellfone

Built a 360 digital presence with an integrated buy-and-sell phone system.

Institution India

Yenepoya University

Consultation services delivered for institutional digital and technology needs.

Delivery Footprint

Previous Work Across Operations, Healthcare, Retail, and Logistics

A broader track record of multilingual bots, WhatsApp systems, data pipelines, hospital workflows, and internal enterprise tools.

Past delivery Saudi Arabia

Avokado SA

Developed a multilingual WhatsApp, Twitter, and web-chat NLP bot with order status integration using RASA and FastText.

Past delivery Saudi Arabia

Itqan App

Built the ML-driven memorization concept engine, backend APIs in FastAPI, and cloud sync plus authentication on Firebase.

Past delivery Saudi Arabia

King Fahad Armed Forces Hospital

Designed, developed, and led a real-time conference booking application for Android and iOS.

Past delivery Saudi Arabia

King Fahd University Hospital

Developed a WhatsApp appointment booking system integrated with the hospital backend through the Azeer platform.

Past delivery Saudi Arabia

SAPTCO Rekab

Delivered a customer-facing, rule-based multilingual WhatsApp bot for transport operations.

Past delivery Saudi Arabia

Al Qahtani

Built a real-time, location-based multilingual WhatsApp Business agent assignment system.

Past delivery Saudi Arabia

Safa

Integrated Safa systems with the Odoo CRM API and WhatsApp workflows through the Azeer platform.

Past delivery United Arab Emirates

DSV Agility

Implemented logistics management for farms with Vision AI invoice handling and bank payment integration.

Past delivery Saudi Arabia

Fadint

Developed a WhatsApp ordering system integrated with the Fadint backend database through Azeer.

Past delivery Saudi Arabia

Fayha Water

Developed a WhatsApp ordering system integrating directly with Fayha Water backend data.

Past delivery Saudi Arabia

MaxMedia

Built a WhatsApp notification system integrated with MaxMedia CRM workflows.

Past delivery Saudi Arabia

AIMS Holding

Developed a WhatsApp-based employee leave management system for internal operations.

Past delivery Saudi Arabia

IndexLights

Designed and developed an attendance payroll manager with fingerprint synchronization and downloadable reporting.

Past delivery United Arab Emirates

Universal Prime

Designed a data-to-decision pipeline using Python, KNIME, and Tableau across a decade of real-estate records.

Past delivery Saudi Arabia

Ejack Logistics

Developed a WhatsApp-based AWB tracking system through the Azeer platform.

Additional consultation

Consultation services were also delivered for Lumyn AI Solutions and Credos IT Solutions.

Additional deliveries

Further delivery experience includes Al Khunaizan, Al Sogafe, Home Utensils, and Qawafel Al Roshd.

Our Work

Intelligent Systems in Action

Three breakthrough projects addressing real-world challenges across different industries

Urban Logistics
Active

Nurrish

Uses predictive algorithms and a fully-managed fleet to deliver hot, healthy meals on autopilot, solving the daily challenge of affordable, timely food for professionals and students.

Enterprise Communication
Active

Voxeme AI

Empowers businesses with modern, scalable, and self-hostable voice solutions, integrated with Agentic AI to revolutionize customer interactions.

Retail Sector
Under R&D

AirWear Kiosks

Leverage patented computer vision and ML models to offer instant virtual try-ons, transforming the shopping experience and optimizing in-store operations.

Coming Soon
Academic Research
Paper in Progress

Occlusion-Aware Board Content Extraction

A novel framework for real-time digital reconstruction of whiteboard/blackboard content while addressing critical challenges of writer occlusion and dynamic content updates.

Coming Soon
Services

AI, Communications, and Integration Delivery Built for Real Operations

From voice and chat systems to multi-agent workflows and governed AI infrastructure, we design services that are fast to launch and dependable to run.

Production-first execution

We turn fragmented channels, disconnected business systems, and AI ambitions into one deployable architecture.

Our work spans real-time communications, enterprise integrations, AI workflow orchestration, and delivery environments where compliance, latency, and operational continuity matter from day one.

Cloud or self-hosted Multi-channel delivery Compliance-aware architecture
What we deliver most often
  • Telephony and WhatsApp AI agents for chat and voice.
  • Real-time multi-agent workflows with browser control, RPA, and business logic orchestration.
  • Secure integrations across CRMs, ERPs, APIs, and operational systems.
  • Industry-tailored digital presence and commerce experiences.
01

Conversational Systems

Real-time chat and voice solutions, telephony platforms, WhatsApp integrations, and AI agents designed for customer and operator workflows.

02

AI Workflow Orchestration

Headless multi-agent systems, browser-control execution, business-logic automation, and decision pipelines that act in real time.

03

Integrations and Reliability

Robust third-party integrations with CRMs, ERPs, payment systems, and operational backends built around security, standards, and scale.

04

Go-to-Market Platforms

WhatsApp Cloud API setup, Facebook Business Manager enablement, and tailored 360 digital presence packages for business growth.

Advanced AI Architecture

When the ask is deeper, we design the stack underneath it.

This is where infrastructure, model behavior, retrieval, orchestration, guardrails, and runtime economics are shaped into one readable system instead of a pile of disconnected AI tools.

Grounded retrieval architecture visual one
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Retrieval

Grounded RAG

Large-scale multilingual semantic search or source-grounded retrieval on-prem or across AWS and GCP.

Enterprise stack architecture visual one
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Enterprise Stack

OpenShell and Nemoclaw

Enterprise-grade setup for controlled internal environments and organization-specific AI operations.

Document pipeline architecture visual one
Document pipeline architecture visual two
Documents

OCR and ETL Pipelines

AI-first document processing for OCR, extraction, classification, and downstream workflow automation.

Realtime vision architecture visual one
Realtime vision architecture visual two
Realtime vision architecture visual three
Vision

Realtime Trigger Systems

Camera-feed analytics, object detection, and event-triggered actions tuned for operational environments.

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Fine-tuning architecture visual three
Modeling

Fine-Tuning Pipelines

Custom adaptation across open and commercial model families including Qwen, Gemma, and GPT-OSS-class systems.

Safety and guardrails architecture visual one
Safety and guardrails architecture visual two
Safety and guardrails architecture visual three
Safety

LLMOps and Guardrails

Jailbreak resistance, hallucination controls, policy enforcement, and observability for production deployments.

Model serving architecture visual one
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Model serving architecture visual three
Serving

vLLM and GPU Inference

Custom vLLM deployments and serverless GPU inference setups optimized for throughput and reliability.

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AI gateway economics visual two
AI gateway economics visual three
Economics

Gateway and Routing

Latency-aware, cost-aware AI gateway design for model routing, fallback logic, and scalable runtime control.